SMS & WhatsApp Opt-In Policy

By providing your phone number and consenting to receive messages from Fulplate, you agree to receive the following types of communications via SMS and/or WhatsApp:

You may opt in to receive messages from Fulplate through any of the following methods:

• During Checkout: By providing your phone number and checking the messaging consent box when placing an order
• Account Registration: By adding your phone number to your customer account profile
• Text Keyword: By texting START or SUBSCRIBE to our business number
• In-Store: By providing your phone number on an order form or sign-up sheet

Your consent is not required as a condition of purchase. You can always place orders without opting into messaging.

Frequency: Message frequency varies based on your order activity. Transactional messages (order updates, delivery alerts) are sent as needed per order. You will typically receive 2–5 messages per order.

Charges: Message and data rates may apply depending on your mobile carrier and plan. Fulplate does not charge for sending messages, but standard carrier rates apply.

You can stop receiving messages at any time by using any of these methods:

After opting out, you will receive a one-time confirmation message. You will not receive any further messages unless you opt in again.

If you are experiencing issues with our messaging service:

We respect your privacy and are committed to protecting your personal information:

• Your phone number is used solely for the purposes described in this policy
• We will never sell, rent, or share your phone number with third parties for marketing
• Phone numbers are encrypted at rest and in transit
• Your consent and opt-out records are maintained for compliance
• Messages are transmitted via secure, encrypted channels

For full details on how we handle your data, see our Privacy Policy.

This messaging program is operated by Fulplate. By opting in, you acknowledge:

• Message and data rates may apply
• You can opt out at any time by texting STOP
• For help, text HELP or contact us
• Messages are sent via toll-free number
• Carriers are not liable for delayed or undelivered messages

Supported carriers include (but are not limited to): AT&T, T-Mobile, Verizon, Sprint, and all major US carriers.

Questions about this opt-in policy or our messaging practices?